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Synchrony incorrectly rejecting cashback mastercard credit application due to transunion freeze

ardlOquinObo
Contributor
Contributor
Posted on
‎Dec-26-2023 12:55 PM

Hi,

Synchrony keeps rejecting my paypal cashback mastercard application. Their system is showing a transunion freeze which is nonexistent. All 3 bureaus are unfrozen and all have recent hard pulls. I have called them multiple times and they refuse to take any accountability and only know how to forward your call to paypal. Has anyone else had this issue and resolved it?

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The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.