So I bought a item PayPal pay in 4 about a month ago. Shortly after they messaged me saying they can't ship it and will be refunding. Then a bit later PayPal sent me a email saying the refund failed or whatever it took too long and I need to contact them again so I did and they said they'd refund it and still nothing. I tried to dispute but it says cannot despute this type of transaction. On it it says cancelled but there's no money. I got to the chatbot thing and when I ask for status on the refund and it types forever. I have another payment tomorrow. I'm expected to pay for an item I'm not getting with no way to contact PayPal? What is this, it's supposed to be good protection but I'm completely **bleep** here.