Hello,

I received a full refund from a merchant,  however according to Paypal I will still be charged about 27 €.

I don't understand why because both the merchant and the e-mail I received from Paypal confirmed that it was a full refund.  Yet when I check my open payment plan on Paypal,  it says the amount to pay was only decreased,  which makes no sense if it was a refund.  The merchant also confirmed it was a full refund from their end.

How can I get my money returned?  This never happened to me before and is genuinely weird and frustrating.