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PayPal_Olivia
Moderator
Moderator

Hi everyone!

 

Thank you all for your posts! I'm very sorry to hear that there was confusion and concern regarding the prenote/prenotification activity between PayPal and your bank. The zero-dollar test is not shown in your PayPal account, but may or may not display in your online activity with your bank. A prenote is a legitimate test, and is not an indication of any sort of unauthorized or fraudulent activity. It is done to ensure that the bank is still active and operational, and does happen periodically. It has no impact on your bank balance.

 

More information can be found in this Help Center article.

 

I hope this information is helpful in setting your minds at ease.

 

Olivia

 

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