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Legitimate transaction in sandbox account

rogeriopinto
Contributor
Contributor
Posted on
‎Jul-21-2021 06:38 PM

Hello anybody!

 

I have tried to solve my issue through the help centre and ended up in a chat with a representative but she did not seem to be able to understand my issue so I hope somebody here can.

 

I am using a PayPal sandbox account on a staging version of a website. A customer accidentally ended up on that site and successfully placed an order. I need to cancel that transaction but I am not even sure if the customer has been charged for it. So, has the customer been charged for it and if I issue a refund via the sandbox account will it be processed successfully?

 

Thanks in advance

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Who Me Too'd this topic

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.