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Who Me Too'd this topic

Who Me Too'd this topic

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rogeriopinto
Contributor
Posted on

Hello anybody!

 

I have tried to solve my issue through the help centre and ended up in a chat with a representative but she did not seem to be able to understand my issue so I hope somebody here can.

 

I am using a PayPal sandbox account on a staging version of a website. A customer accidentally ended up on that site and successfully placed an order. I need to cancel that transaction but I am not even sure if the customer has been charged for it. So, has the customer been charged for it and if I issue a refund via the sandbox account will it be processed successfully?

 

Thanks in advance

Who Me Too'd this topic