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Who Me Too'd this topic

Who Me Too'd this topic

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Garythebloke
Contributor
Posted on

I don't want to waste any more time with PayPal. Yes they are OK for buying stuff online, but when things go wrong they simply don't exist!

A chinese scammer took my money for a water feature  85$. I received no item and no confirmation of sale. According to PayPal the company (or single scammer) has sent an item using Fedex. Not only have I not received it even though someone called James has signed for it ?? but apparently the small box was only 11" x 9" x 2" - the water feature is 38" inches tall !

I opened a dispute which is being "resolved" but after looking through community messages it seems many are being scammed this way and PayPal does nothing or favours the "seller" because he sends tracking info

My  biggest gripe though is with PayPal. Every means of contacting them is just a runaround. Whether its message, phone or online chat, they are all robots leading up the garden path. How do you contact customer care?, where is the option to escalate a claim? how do you talk to a real person by any method?

I'm Frustrated, tired and despondent.

As I said at the beginning, PayPal are a ok for sending and receiving money but are rubbish for resolving issues

Who Me Too'd this topic