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Missing paper check transfer

Jaye05
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Contributor

Requested paper check instead of bank transfer 11/6. happened to check. shows completed, however, it went to an address I haven't used in 12 years and my address was updated a few years back to my current address. I have no idea why the check would go to the wrong address and I have no idea how to report via resolution center as the options are very narrow and the chat was no help. All very automated. By the time I finally located link to call, west coast time office hours were closed. Has anyone had this problem happen and is there anything I can do as I don't imagine whoever lives at the address will return it as 'sender unknown'

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