Hi,
It just came to our attention that our clients are not able to checkout using PayPal on the following browser:
- IE 11
- Safari 12.1
- Mobile Safari (iPhone 11 Pro)
Video showing the issue: <removed>
At 0:10 sec, it shows the form for a split of a millisecond and then disappears.
It should show the following credit card form or login:
The Checkout page loads and the login or credit card form on the right displays briefly and then disappears which prevents any further action. On second attempt it actually works which means it's related to some CSS/JS that do not pre-load well on first load and once cached, it works ok. It seems that their is a new animation which show the login/credit card step and perhaps it is new and it does not work well on some browser.
To reproduce:
- Clear your cache
- Navigate here: https://wombat-awareness-organisation-sa-inc.giveeasy.org/world-wombat-giving-day-2020
- Enter an amount ($5), dummy First Name, Last Name, Email
- Click Donate with PayPal
- PayPal window opens
Many web browsers are affected.
