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thanhng
Contributor

CAN'T FIND MY REFURN FROM SELLER

Hi All, 

 

Hope someone can help my case, 

 

Seller agreed a full refund and sent me a screenshot shows Adjudication reason "You have provided a full refund" on 16/9/2020

However, I couldn't find the refund transaction back to neither my Paypal nor bank account. 

Not sure if seller has processed a full refund or they just do something with the screenshot and how I can check if the refund being processed and how long normally take to get the refund back to my bank account?

 

Regards, 

 

Henry

 

 

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