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Atm withdrawl errors

Keisha88
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Contributor
I attempted to withdraw money out of my account at an atm I used daily and it sent notification to my phone saying I withdrew this amount but no money was given to me. It just gave me a receipt saying unable to process this trans at this time . It's been over a month since I filed a claim to get help with this. Does anyone know what I need to do that I haven't tried
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