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Prepaid card gets declined

i bought a paypal prepaid card at walgreens thinking i could just use it right away. i went home and tried to use it and it declined. i realized i had to activate it and i called but they asked for so many unnecessary documents. i have it to them but it kept getting declined. so i called again days later to ask if i had to give the documents but they said i only needed it if i wanted to get a card in the mail. i told them to activate it like that because all i wanted was the simply use the money i had on that card. they activated it and i went to use and guess what? DECLINED!! i don’t know what else to do.
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