cancel
Showing results for 
Search instead for 
Did you mean: 

Who Me Too'd this topic

How do you feel about not being able to contact support?

uzi3
Contributor
Contributor

I have looked long and hard, chatted to PayPals IVR bots and searched articles, there is just no way to get a phone number to call support (I am in Dubai) or even chat to one. I really do not appreciate the limited support during covid-19, especially because limited in this instance is translating to non existent support. If covid19 was really that impactful then they would have stopped providing some or all services. It is evident that a lot of planning and effort has gone into ensuring no human contact is possible in order to save on cost. As a consumer of their services I am unhappy to not be able to receive customer support, and providing support is not optional but essential part of service.

Login to Me Too
Who Me Too'd this topic