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phillips543
New Community Member

sent item but no payment

I have sold an item and been paid via PayPal. I have sent proof of postage etc. The buyer has received the item. I have emails from PayPal to say the buyer has paid the amount etc. I have no balance on my PayPal account. PayPal keep emailing to say the payment will be in my account but this has been going on for 5 days. The seller is then saying they sent the money wrong through a Netflix gift card? But I need to pay for it to be rectified to then receive my money for the item sold. I can't get through to anyone over the phone at paypal. I hope someone can contact me to sort this...
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