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Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes.
So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you were over 18 then and the account is in your legal name. Sometimes Paypal request further documentation from you before you can withdraw those funds.
Due to covid everything is much slower at the moment so your best bet is to wait until the phones are up and running again and then if you have not heard speak to an agent to enquire re the release of funds.