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Hi,
We are receiving many errors of type "UNPROCESSABLE_ENTITY - INSTRUMENT_DECLINED" when we capture an order (LIVE Environment).
I share the json error:
{
"name": "UNPROCESSABLE_ENTITY",
"details": [{
"issue": "INSTRUMENT_DECLINED",
"description": "The instrument presented was either declined by the processor or bank, or it can't be used for this payment."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "b351c1c0b40e7",
"links": [{
"href": "<a href="<a href="<a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a>>" target="_blank"><a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a>>>" target="_blank"><a href="<a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a>>" target="_blank"><a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a</a>>>>",
"rel": "information_link",
"method": "GET"
}, {
"href": "<a href="<a href="<a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a>>" target="_blank"><a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a>>>" target="_blank"><a href="<a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a>>" target="_blank"><a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a</a>>>>",
"rel": "redirect",
"method": "GET"
}
]
}