We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
Paypal denied my claim for an unauthorised transaction on my account for £812 to a fashion company using my name but a shipping address in London. I immediately contacted my bank who referred me to Paypal - they opened a case and denied the claim saying it wasn't unauthorised. I've spend countless hours on the phone to them this week to be told finally yesterday that I would be refunded but only to get an email today saying my claim was denied!!! I cannot afford just to have £812 pounds stolen from me. What are Paypal playing at??? I feel sick to my stomach.
Solved! Go to Solution.