We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
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2FA and the Security Key options are country specific and may not be available in your region. If the Security Key is available, it would be located in the “Security” section of your PayPal account. There is a heading for Security Key and an “Edit” button on the right hand side. When you click on edit it will ask you to register your mobile device.
PayPal are always expanding their services. If the Security Key is currently unavailable in your country, this may not be for long. Any new products or services offered by PayPal will be notified on the PayPal website.