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New Community Member

stubhub payment

I  keep getting a message from StubHub stating they are still waiting for me to claim my money in PayPal for tickets I sold last week (5/25/2018).This was the message:  I have done as requested but I still do not see my money.  What am I doing  wrong? Thanks!

To claim your money, sign up for an account using your email address. If you already have a PayPal account, just add this email address to it.

When that's done - and you've confirmed your email address - this payment will show up in your PayPal account.

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