Hello! I am a rank beginner and need help!
i am assisting the director of a non profit organization that has to travel for other reasons. My entire experience with PayPal is as a customer, not as a business. We have an online vendor application through our website for our yearly festival in April. He gave me a new fee schedule, and since the process is automated, I need to change these fees in PayPal. Can anyone direct me to a source of help? I am not even sure how to look at the account to see the old fees. There are only a few categories, but I must add a new category and fee structure as well as change the existing fee amounts.
Any advice is welcome.
Someone I had a transaction with (I was the seller) notified me that along with my name and email, a URL was listed under "merchant information." I've looked everywhere but haven't found anything to change these settings. I have a Personal account but I think I downgraded from a Business several years ago and that's where these details came from, I unfortunately can't remember. I want to remove the URL because it's outdated. Any help would be great!
I made a mistake when signing up for my PayPal by signing up under my married name when it was not separately legally changed from my maiden name. In Australia (where I was married and where I grew up) it's not something that's legally required - the marriage certificate is considered a egal name change for pretty much everything.
Now PayPal is asking me to verify my account. My account has been limited. They want a proof of name, and a proof of address. I sent them my government-issued I.D. and a copy of my marriage certificate as proof of name. I sent it in conjunction with a request to change my name. They are denying my request to change my name because, and I quote, "Furthermore i can confirm that in order to change your name from Eleanor ****** (my married name) to Eleanor ****** *** **** (my maiden name) we will need a name change document, which for example can be a goverment name change document from Australia or marriage certificate from yourself, not your husbands."
This because when we ordered the marriage certificate it was addressed to my husband, I'm guessing. I've spoken to a few people and it seems PayPal's system concerning name change concerning newly married people taking their spouse's surname is all but impossible to navigate.
So. I have all my documents, I've sent them through, and PayPal won't lift the restrictions on my account. I live in Denmark, getting another marriage certificate from Australia would cost about $150AUD and take roughly six weeks. This is ridiculous. My husband and I are increasingly irate.
Can anyone help us out with how to proceed from here? Because it's clear as mud from where I'm sitting.
paypal closed my account because i didnt pass the security check because i didnt change my name when i got married and license and id do not match name. I had a bank transfer in progress to add money to the account. Needless to say it failed and not paypal says i owe them money.. Why ? They closed my account and the transfer was cancelled. I want to use paypal again but they wont let me why?
so a friend of mine has a visa gift card and he wants to use it to pay for a digital art commission, however he is getting this message: "Sorry, but your card issuer declined this payment. To complete your purchase, try a different card."
note that i am having him pay via an invoice
most of everything i'm seeing about this issue is to either a) change settings on your paypal account or b) contact your bank
the issue with a) is that he is underage so he cannot actually make a paypal account.
he did verify with me that his card does have enough money on it to pay for the commission.
i told him to both call his bank and try to pay again tomorrow, but help would be appreciated!! thank you!
Is there a way to create a paypal.me URL through my PayPal business account or is it only for personal accounts? If it's only for personal account, is there a way to change the info under the logo so it doesn't say my personal name and location?
Hi! I am stuck in Oslo and lost my phone and bag on the Paris metro, so I am trying to send money to a friend who is buying our return trip tickets. My daughter's phone is all we have so we can't confirm the payments. It's been a mess because I can't take out cash or anything or even use electronic stuff that we so relied on.
It doesnt seem to let me change it to her cell phone number.