About 6 years ago I opened my PayPal account to buy something on eBay that my husband wanted. I used my email address, my bank account, my credit card. But for that ONE purchase we used his credit card. Now, my account has his name on it and all of my information. How can I go about changing this? I would like my name on the account as I am the primary user and I would like to keep the same account as it does get used a lot. Thanks for any help.
You can only register a personal paypal account in one persons name only, so you must have registered the account in your husbands name.
You can only change names on a paypal account if its a legal change OR a minor typo, you can't change from one user to another.
Puedes contactar con el soporte de PayPal por teléfono.
Aquí está un enlace de PayPal específicamente para Chile.
Seleccione iniciar sesión o llame como invitado y verá el número de teléfono.
The problem started because they were asking me for a code to verify the card, I did not understand why the code or where to get it, I could get the code and I know where to get it but now it will not let me put the card and it is still charging me $-1.95 x3. I do not know what to do to solve it, I NEED HELP
I live in France and i have an american e-commerce business. I created an american paypal account but i have a french personnal adress an a french SSN.
I would like to know how can i enter a french adress and a french SSN ( french SSN have not the same quantity of numbers).
And for now i enter my american business adress because for the french adress i can't.
If somebody had the same interrogation, i'm there !
Thank you and sorry for my english...
Have a good day.
Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.
You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.
The only exception is U.S expats can add their bank accounts to other countries paypal accounts (paypal is a U.S company so they allow their citizens to do this).
There was a credit on my account. I wasn't able to transfer to my checking account and now it has disappeared. I cannot figure out how to actually contact anyone at payday to assist.
Have you bought anything and paid for it via paypal since the payment was showing??
The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.
To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payments rather than your normal funding source.
Emails from PayPal will always address you by your first and last names or by your business name.
If you're unsure, don't click any links in the email. Go to the PayPal site directly to log in and see if you have any notices on your account.
I'm going to post a PayPal link with more details on fake emails.
As a user temporarily living overseas I need help with making an overseas credit card work with an account originally created in the US.. Cannot add overseas billing address, change country, or otherwise handle it directly.
I could not find a way to do it anywhere through the interface, or frankly even any decent way to get support on how to do it.
Everything on the site channels to calling Paypal which is not viable where I am. The site provides no other form of direct private communication that I can find offering this forum as the only other choice. Although I suppose this catch 22 doesn't come up often, the lack of a even a webform for support issues on the public site, or at least the post login site seems a pretty bad omission to me.
Does anyone know how this can be done ?
Found my own answer here just now:
Although I understand there are tax laws and it makes sense for accounts recieving payments, it seems unduly restrictive for payments
(the Answer is No you can't).
If Paypal really is an international payment service, being able to pay from multiple countries should me offered. Requiring multiple accounts is not a very usable solution.
How do I access my balance? Every time I try to use PayPal it charges the CC on file, balance just sits there.
You might want to change your preferred way to pay. You can change it to your Settings -> Payments -> Preferred Way to Pay and choose your PayPal balance. If your PayPal balance is not enough, PayPal will take the remaining funds from your bank then your credit card.
Help Last night I want to withdraw my money about $355 USD to My local bank on Indonesia named "Bank Mandiri" and today i see on paypal Sumarry is tagged "Completed" but when i check on my local bank, I didn't received it, I'am sure my bank number is not wrong but where my money? Please help me My family can not eating without my money
Your bank needs some time to transfer money to your account.
Here is a PayPal link with transfer details specifically for Indonesia.