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Customers are telling me they can’t process payments

I’m receiving multiple emails from very frustrated customers who are trying to buy products from my webstore, but PayPal won’t complete the transaction. I’m in the USA and the customers are all over the world, INCLUDING the USA. One customer (in the ...

Customer gets instrument declined error every time

Hello, I integrated PayPal API a few days ago on a website, but a customer contacted me because he has an error each time he tries to pay on my website.By looking at the logs, I got the error INSTRUMENT_DECLINED : "The instrument presented was either...