Forum Posts

Facing Multiple Problems with the Same Buyer

Hello PayPal Community, I hope this message finds you well. I am reaching out to seek assistance regarding a concerning situation I am currently facing with a buyer who has initiated chargebacks on multiple transactions. I am a seller of digital prod...

Mawlon by Contributor
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Resolved! Paypal buyer protection as Seller

Someone bought an item from me on a second-hand market and also paid with buyer protection. Unfortunately, due to an unexpected event, it will not be possible to send the item for another month and now he no longer wants it. Can I send him the money ...

Resolved! Scammers?

I am moving and I am new to the world of selling things via Facebook marketplace. My friends tell me not to accept venmo or ever give out my phone number or email address. I have someone wanting to buy something and pay via PayPal and they want my em...

Moving2023 by New Community Member
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A customer filed a complaint against a transaction

Hello, A customer filed a fake complaint regarding my PayPal account that he hasnt received his digital good. I have sent his digital good on the same day as he requested. When I received the complaint in my disputes center, I didnt remember about th...

PayPal refunds

Simple question, if a buyer informs PayPal that he didn't receive the goods that he ordered and paid for using PayPal and PayPal ultimately give a credit to the buyer under the PayPal guarantee, do PayPal then charge the seller back in order to not b...

trezeme by Contributor
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Unauthorized Transaction from Argos

I got charged for 87 uk pounds which is 112$ U.S. Ive never heard if Argos or been to U.K or need anything from this Argos place. I already reported it and PayPal just tells me that it " wasn't unauthorized ". PayPal is claiming that I bought somethi...

Refund Scam. My account is -£500

So I sold a phone through Paypal. I instantly transferred the funds to my bank so I would be safe from any kind of scam but I guess I was wrong. The buyer claimed a refund with his bank 23 days later. Paypal opened an "investigation" and I could subm...

asas111 by Contributor
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I win dispute

Hi, I received email from PayPal more than 3 days, I win the dispute and all hold of this transaction has been removed but after login to my account, I see the amount still on hold and the dispute closed on my favour why my money still on hold ?????

Requesting money from buyers

I have sold (and awaiting payment) a designer item through Facebook marketplace. The buyer has asked me to send a request via PayPal which i did, and it says it is pending. I have received an email “information on how to complete your recent transact...

Javana123 by New Community Member
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