Topics with Label: Buyer Protection

Donation refund

I donated to a person's by mistake. Tried contacting the person but failed. Is there a way to get this donation cancelled/refunded?

I bought something from kleinanzeigen.de and paid via Paypal. Unfortunately, I forgot to activate the buyer protection. I realize that it's my own fault, but I still want to warn all users about this account. Is that possible?

Nguyen Thuy Linh - scam seller

Nguyen Thuy Linh - scam seller - has collected $39 USD x5. I reported the this as unauthorised because I have never ordered or received anything from this seller. Case was closed as it was deemed not a matter of unauthorised access.There is no opti...

What is storm media limited

What is “storm media limited”?

Why does PayPal support fraudulent activities from merchants?

PayPal continues to allow Nebra LTD (AKA PiSupply) to process transactions after scamming thousands of customers for years. Nebra LTD has collected millions through PayPal and refuses to deliver customer orders for years and completely denies any ref...

Resolved! Scamming seller used fake tracking number, PayPal automatically sides with scammer, twice.

Here is what happened. eBay seller sends out a fake package with speedpak tracking number. The item is send to my city in Canada, but not to my address on file. I have confirmed this with Canada Post. I open up a claim, and after few days, I was info...

Buyer Disappeared

Hello, hopefully someone might advise on the best way to deal with the issue. Bought something on gumtree, I saw on Gumtree advisory page that using PayPal protects buyers on their website. I called PayPal customer service rep which confirmed that bu...

Resolved! Unresolved refund request since 11 January 2024

I have been unable to resolve a refund request since 11 January 2024. I have provided all the info to paypal help but it looks like my case is being ignored, despite shipping the item back to the seller well over a month ago and the person promising ...

Can someone elaborate on the upcoming policy changes?

I was reading the upcoming policy changes and this bullet item caught my attention since it's the only way I purchase. Will debit card be the only way I can pull from my balance and still receive purchase protection? "We are revising PayPal’s Purchas...

Is it safe to do two goods and services transactions for a single item?

Hi all.I am making a collectibles purchase from a seller overseas (Japan). I am located in the United States. Because Japan has a limit (1m Y) on receiving per transaction, I would need to break the purchase into two separate goods and services trans...

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