Forum Posts

Shipping Tools

I'm in the UK & have a business account, the shipping calculations which I have had for years and has worked fine, is now not working. I had an old website that wasn't mobile friendly but used to use the HTML system, 2yrs ago I changed the website to...

Chez15 by Contributor
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Refund shipping

I have a product that was returned and I was refunded the monies But I was told by PayPal that I can get my shipping refunded I CANNOT find the place to "activate" Per the help screen Anyone help me please?

Question relating to a payment withdrawal

Hi can anyone help please.  I have just withdrawn funds for the first time but I need to allocate these against payments made - i cannot see how i can do that anywhere on the Paypal platform. Am I missing something?  Thanks.

ADR2 by New Community Member
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Waive Shipping Cost

I made an offer for an item and the seller accepted. It's simply to waive shipping costs. How do I modify my payment to reflect free shipping?

WCA2 by New Community Member
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For 2 days I have not been able to calculate shipping costs after updating the weight of my shipment

I am trying to update the weight on my shipping labels and when I ask PayPal to calculate the shipping costs, it says that it cannot process that request and to try again later. This has been happening since yesterday morning and is continuing to hap...

Shipping charges for different countries

Hello,I manage a Business Paypal account for a not-for-profit organisation. We have several Paypal buttons to allow people to buy CDs from our website. 99% of buyers are UK based, and the shipping is automatically added to their order at checkout. Ho...

essdeeay by Contributor
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Where is the shipping calculator ?

Spent an hour so far trying to find the shipping calculator. Can anyone tell me where it is now ? The archived answers to this question are all over 5 years old and are incorrect. Call in doesn't work, messages are a huge waste of time. 

Multi ship label not working

I have been trying to print a multi ship label for several days. Everytime I create it and go finish and print it says try again later. What is going on?

pdeavers by New Community Member
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merchant shipping costs, addresses and labels

I'm a small business looking to add "take home" kits to my website. This is a single item with a fixed price, however shipping fees obviously differ based on the destination. How do I set up a shipping fee calculator? And will PayPal generate mailing...

Lisa982002 by New Community Member
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