Topics with Label: Seller Protection

Request refund

A customer has said item wasn't received after several weeks and now PayPal wants me to add money to pay back I don't have proof now it's sent due to the customer asking after a long time how can I dispute this

SCAM EMAIL FROM ORIGINAL BUYER ???

I was expecting that payment from that person, but it came in the spam folder by the email "<Removed>", and not by "<Removed>" which is the email PayPal always contacts me with. IS THIS A SCAM EMAIL??? The activity does not show on my account at all,...

Ready to ship, Scam

I requested a payment, then received an email that looks legit saying I need to reply to the email with the tracking number and then my money will be sent. I have not seen any changed to my activity page, nor where it says Ready to Ship. Should I mai...

Need help on my account

After buyer received my product they reverse payment how grab money back

Got scammed on my account

I sold crypto currency to buyer after I released the crypto they send money to. My pay pal account thru 3 party when I try transferring the money froom my pay pal to my bank account to my bank PayPal hold the money because the buyer was scammers and ...

phone number

I can't find a phone number to call and talk to a real person of Paypal any where in there info, including help and contact us. I have sent problem resolution 3 times no answer. This was my first sale an ebay using Paypal and I wanted to collect my f...

Dispute changed to items not received. Now they claim item as not described.

Buyer notes- 1/30/21 “You can initiate a refund in the amount of $905, until you are able to locate them. You will have to file a claim with FedEx if they have lost your items.” Buyer states they did not receive the item as listed on the invoice. The...

Pypl payin

I’ve noticed 2 payments of £15.17 by pypl payin I don’t recognise this as haven’t made any payment does anyone know what it is

Usa florida

Paypal stole my money and merchandise

As a seller how do I file a seller protection claim?

A buyer got an iPad from me, then claimed her PPal acct was used without her authorization. PPal reversed her payment to me so I'm out the iPad and the $. The account says "Seller Protection Eligible" but I see no way to make the claim. How do you op...

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