Error Code #10417 Your request could not be processed at this time?

lonta
Contributor
Contributor

I have a Visa debit card that I used to purchase an item 3 days ago with no problem, but there was just a small amount of money left on it, so I got another Visa debit card and added it on to my paypal account. Next, I purchased 2 more items on ebay and then I used the new Visa card to try to pay for my items because there wasnt enough money left on my old Visa card to make the purchase. Once I got to the confirm payment screen, it shows my address and general profile, but when I press the confirm payment button it says,

"You cannot use this credit card for this transaction. Please use another funding source. You will need to add and confirm your bank account. Once your bank account has been added and confirmed, you can continue this payment. Add your bank account information below."

Then I tried to purchase one item at a time and it said
"We were not able to process your payment. There has been a restriction placed on this account" I tried everything to resolve this problem with no luck at all. If anyone's experienced this problem, and has any suggestions or solutions, please reply. Thanks
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1,240 REPLIES 1,240

an_tony
Member
Member

Error Code #10417 Message appears in Google Chrome. Try with IE or Firefox. Works with IE.

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SimiMarketing
New Community Member

You are tryin to pay for multiple purchases all at once.  Pay each one individually and you'll be fine

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Jermack
Contributor
Contributor

I'm having this problem too.

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lindylooper
New Community Member

I am having the same problem.

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matt11
New Community Member

i got the same thing Smiley Sad

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JuarezA7
New Community Member

I had this same issue just now and I'm not sure why. I've never had any issues with this card.

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m_zahorodni
Contributor
Contributor

I got the same error message too, I guess it's because my Visa is probably out of funds so tomorrow I'll take care of that and try to pay again.

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CameronFrost
Member
Member
I have received the error today please help
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gatekeeper1962
Contributor
Contributor

I have discovered the problem and the solution. Ebay is having a problem with paying multiple vendors at same time so you have to pay 1 seller at a time. It worked for me yesterday and I was able to purchase all my items with no problem by paying the one seller at a time!!!

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saligator
Contributor
Contributor

just tried to pay 1 seller with 2 different cards that are available and same error 10417 .  something is up with paypal servers

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