used pay pal's Bill Me Later, ebay item never arrived

JondaH
Contributor
Contributor

I used Pay Pal's Bill Me Later to pay for an ebay item on 1/23/11. My item has never arrived. Now the seller is receiving multiple negative feedbacks from other buyers saying they never received there items either. Is there a way to file a dispute and try to get my money back?

 

Thank you!

Login to Me Too
1 REPLY 1

PayPal_Lilly
PayPal Employee
PayPal Employee

Hello JondaH,

 

Welcome to the boards!

 

Sorry to hear that you didn't receive your item.  😞

 

You can absolutely file a dispute on the transaction! 

 

Here’s how to open a dispute on eBay:

  1. Go to www.eBay.com and log in to your account.
  2. Select ‘Help’ near the top of the page.
  3. Click ‘Resolution Center.’
  4. Follow the instructions to open a dispute

Hope this helps! 

 

Lilly

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.