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JondaH
JondaH Member
Member
Posts: 1
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used pay pal's Bill Me Later, ebay item never arrived

I used Pay Pal's Bill Me Later to pay for an ebay item on 1/23/11. My item has never arrived. Now the seller is receiving multiple negative feedbacks from other buyers saying they never received there items either. Is there a way to file a dispute and try to get my money back?

 

Thank you!

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PayPal_Lilly
PayPal_Lilly PayPal Employee
PayPal Employee
Posts: 766
Kudos: 49

Re: used pay pal's Bill Me Later, ebay item never arrived

Hello JondaH,

 

Welcome to the boards!

 

Sorry to hear that you didn't receive your item.  :smileysad:

 

You can absolutely file a dispute on the transaction! 

 

Here’s how to open a dispute on eBay:

  1. Go to www.eBay.com and log in to your account.
  2. Select ‘Help’ near the top of the page.
  3. Click ‘Resolution Center.’
  4. Follow the instructions to open a dispute

Hope this helps! 

 

Lilly