payments going to wrong email

[mapleva]

I'm send a payment from ebay. It show s correct sellers id but wrong email. It is not going to his account. What do I do to get payment to the seller or is the seller a scam?

[PayPal_Frank]

Hi mapleva,

Welcome!  It's always refreshing to see people concerned with internet safety.

It's pretty common for eBay sellers to have a different name or email address with PayPal as many times family members will have different eBay accounts.  We also see small business use different names and emails with PayPal than with eBay.

Usually it's a situation where the seller has an old email address in their listing settings.

If there's just a difference in the name or email, I wouldn't worry.  If the eBay listing has the "eBay Buyer Protection" logo, then you'll have protection if the item hasn't arrived or isn't as described.  Click this link for more information about eBay Buyer Protection

It also couldn't hurt to send the seller an eBay message for clarification about the payment and to make sure they received it.

I hope this helps!

- Frank