@kawaiikon wrote:
Hello. First off, I've been with PayPal for years, used it with absolutely no issues whatsoever - as a buyer and seller. Now, this strange little button is beside one of my transactions and I've not seen it before...
I won an item on eBay, paid immediately after auction's end and today I have a "confirm receipt" button on the transaction. I'm not sure what to do honestly. Is it due to the fact the eBayer only has 1 feedback? I Googled the issue with no answers as well - no sensible ones at least.
Should I be worried about this transaction, or just confirm if and/or when I receive the item?
Any help is greatly appreciated 🙂
Hi kawaiikon;
I'll take a stab at this; I'm going to say yes, it's because the seller doesn't have that much feedback, and their funds don't get released until you say yes, the item has been received. This, I'm guessing, is part of the Seller Verification program. I wouldn't be worried unless you haven't received your item in a timely manner. Always better to give someone the benefit of the doubt, first, is my motto, and if things don't go well, you can always raise a dispute later on.
If you do need to raise a dispute, log it into the system first. If it is rejected, make sure you CALL customer support, not e-mail them. The best policy is to have it in the system and then speak to a live person.
But I'd guess it'll go smoothly.
Best of luck!
Raven
