WHAT is up with the "pending" on Ebay?
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WHAT is up with the "pending" on Ebay? My PayPal transactions from my Ebay sales are in "pending" status for days now and not going through! The ones that are "pending" do not show up on my PayPal account as pending. Nothing's there. I've been selling for years, and I'm wondering if there's been changes to Ebay or PayPal and that is what's causing this. Any insight?
Nicki
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Welcome to the boards!
Have you recently changed your email address on your PayPal account? In most instances, the root of this issue is that the auction form that was filled out included a misspelled or outdated email address.
You can check to see what email address was used by bringing up one of the items and clicking on "Sell Similar." Check the payments section and note the email address there.
If you still have access to this email address, add and confirm it on your PayPal account to accept the payments. This has to be done within 30 days of the payments being made or they are automatically returned.
If you don't have access to this email address, you'll want to ask your buyers to cancel their payments so that they can manually send it to your new email address via the Send Money tab. Make sure you reach out to them and let them know what to do, and provide them your new email address. You may want to ask for theirs if you are sending them a money request via PayPal to help facilitate the new payment.
Thanks!
Adrian
Did my post solve the issue? If so, please accept it as a solution!
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