Seller and buyer cancel sale

[Artemis54green]

I won an auction. I then heard from the seller that he no longer had the item I won. That was okay with me. I don't want to send the buyer money, just to have him refund me. What other options do I have?

[surplusdealdude]

A refund is pretty much the only option - you can't force the seller to send you the item.

You could file for an "Item not received" and he'd get a slap from ebay, but that's about it.

I'd make sure that he refunds really quickly, though - like in hours, not days.  If he doesn't, then file the Item not received dispute here;

http://res.ebay.com/ws/eBayISAPI.dll?ResolutionCenter&cf=20

and escalate it to a claim as soon as possible.

[sandypurins · Accepted solution]

The seller should initiate the "Cancel Transaction" procedure.  Information about canceling an eBay transaction is available at the following link...

http://pages.ebay.com/help/sell/cancel-transaction-process.html