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Problem when i make the payment for ebay

Contributor

Problem when i make the payment for ebay

This is the message I get when I pay until this message is going to carry a whole day trying to pay

 

The PayPal site is currently experiencing technical difficulties with our credit card processor. We are working to solve this problem as quickly as possible. If you would like to Send Money, please fund your payment with your PayPal balance, PayPal Credit or bank account. If you would like to use your credit card, please return to the PayPal website later to complete your transaction. We apologize for any inconvenience this may cause.

8 REPLIES 8
New Community Member

Re: Problem when i make the payment for ebay

I have been having the same issue for 3 days now. Anyone else seeing this?

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New Community Member

Re: Problem when i make the payment for ebay

I have been having issues to to make a Payment on ebay,

when I am in the Choose a payment method step, and try to login to my paypal account to continue the payment is displays me this message:

 

Message 3005

We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.

 

This has been for some days now

 

Contributor

Re: Problem when i make the payment for ebay

Spoiler
 

I'm having the same exact problem, the last 3 days I haven't been able to make a pmt.  I'm hoping customer service can help after the holiday.  This is very frustrating!

Moderator

Re: Problem when i make the payment for ebay

Alf_fonso and nursedms-  What you're referring to is a known issue that we're working on.  That 3005 error is quite a pain and we're working diligently to get it fixed.  As of right now I don't have an ETA on that, but for now there is a workaround that has been pretty successful.  If the seller sends you an invoice through PayPal, not eBay, you should be able to make your payments.

 

Hope that works for you.

 

Andy

Member

Re: Problem when i make the payment for ebay

Andy  ..... May be you can help me.

 

I am trying to send ONE payment of $4.98 already for THREE WEEKS !!!!!!!!! And I did try it 4x different ways how to send money to seller.
Spoke with PayPal SEVERAL times, reported problem to Ebay .............. and nothing is happening

This is sooooooooooooooo frustrating !!!!!!!!

 

ebay item number is 320664369842

amount: $$4.98 USD

 

ERROR messages:
1) You cannot use this credit card for this transaction. Please use another
funding source.

2) We were not able to process your PayPal payment because of a restriction on your account.

  •  Please PayPal Customer service for further assistance.
  •  The country associated with this account has been restricted. Please try to change the address or the country on this account to complete payment.

I spoke SEVERAL times with all "involved" parties

a) Credit card's confirmed my CC are NOT on hold

b) with PayPal ... and only explanation was that "PP is aware of this problem and they are working on it" .... I am TRYING to pay & solve this issue already for # WEEKS

c) reported problem to Ebay ... but they reffered me back to PayPal

 

PLEASE HELP  !!!!!!!!!!!!!!!!

 

Moderator

Re: Problem when i make the payment for ebay

1acme and Valenco- I'll try and help you fine folks out here 🙂

 

It sounds (and in Valenco's case, it is) like you're running into our security model.  This monitors all purchases, and in some cases, it will deny a funding source, or in extreme cases all funding sources.  While I completely understand the frustration it causes, keep in mind that it's there for your protection. 

 

Now I would agree that a $4.98 purchase probably isn't going to cause too many problems, but whatever information the model is using may be seeing something that we wouldn't have access to and is making the determination to try and save you a hassle.  And unfortunately, no one has the ability to override it's decisions 😞  I would try having the seller invoice you and see if that works for a solution.  Otherwise, give us a call and we'll see if there's any other options we can come up with.

 

And Valenco, you're running into the same security model, but the messaging on eBay makes it a bit harder to recognize. The 10417 'error' isn't actually an error, it's eBay's response to PayPal telling them the payment won't be possible.  The same solutions I provided to 1acme may work for you as well.

 

Hope that clears things up a bit.

 

Andy

Not applicable

Re: Problem when i make the payment for ebay

Please see my recent post under "Being Forced to use Bill Me Later or Bank Account" (dated June 2nd, but they did not seem to attach my id)...I have been having these extremely annoying problems as well and they have been happening over and over and over again.  Paypal specialist did not help...blamed Ebay checkout system.  Ebay blames Paypal.  Lovely.

Contributor

Re: Problem when i make the payment for ebay

I've had this poblem as well as error # 10417 and that one wasn't resolved even though they claim it was. So I wouldn't hold your breath for this one.