Yes, having to wait on buyer feedback is WRONG. Why do PP and eBay not know some buyers simply don't leave feedback no matter how great the transaction. To many it is just a purchase like any they would make on the Internet and they don't see the need. I have had 9 buyers in the last almost a year not leave fb. I remind. I ask again, but I then leave it alone for fear of rec'g negative fb for asking for a feedback.
Is this maybe the reason PP is now holding my $$ for 21 days plus the 3 they state a buyer needs to file a claim. GET REAL!!! Giving the buyer time to allow them to file a claim? What are we, guilty of not sending the correct item or a broken one until proven innocent.
Oh, yes, BTW, that reminds me that while looking through this situation today, eBay by their very words on filing a claim state to buyers they can file a claim if the item arrives broken. Why am I spending my money insuring each item I sell and ship if the buyer can file a claim when the carrier breaks something? What is wrong with their thinking? So, the buyer not only files a claim that an item is broken (if it is really when they receive it), then the seller has a claim against them, has to refund the buyer the money, buyer keeps the "broken" item, OR SELLER PAYS for shipping the now broken item back to themselves. Does this sound like the way a company like eBay would run their own financial business. No, but they will allow ours to be run by them this way.
Does anyone else here think we are "employees" of eBay without benefits?
In all of this reading I have done, I also found out that a seller can sell perfectly for a long time in a category and be okay. BUT if that same seller decides to offer something new in a different category, PP puts the hold on their $$ paid to them "because this is new to the seller and PP has no history of how the seller will pay with a new item in a different category".
Did you also know that if we take some time off and then come back, we would have a "spike" in sales (of course). This is another indication (?) to PP and eBay we may be having "financial problems" so they put on that hold.
This means we can not take time off, we cannot have a vast increase in sales or decrease and then increase as this alerts them to "something being amiss".
I thought this was a sales venue not our CFO and board of directors deciding when we can and cannot be paid right away for our sales.
Oh, yes, they also do let us use the funds to pay for shipping only, but since they only offer UPS and USPS, they state this is a reason for hold on funds. We should be using only the ones they receive percentages of the shipping. I knew something was not right when I received a letter from the USPS and in that letter was something from AOL. Now, if AOL can get the USPS to put something in their mail, don't you think eBay has some power with them?
Bottom line, I have sold for 8 years, no problems to speak of except the usual with buyers who don't understand eBay. Now, PP is holding my $. I cannot, without the money paid for what is sold, buy new things to sell. I also sell larger furniture which requires shipping other than with UPS or the USPS. This means eBay can't get their 12 percent on the shipping and that likely has something to do with using UPS or the USPS as a way to prevent our $ from being on hold. They say also to ship faster. They must not know we have to pack and we can't make trips daily to the carrier because of fuel prices. I don't know about you, but it bothers me to receive an email from eBay reminding me to ship something someone purchased a couple of days ago.
Did you also know that eBay limits the shipping you can charge on some items even if our shipping is higher? Yes, I did read that. And they also state they are charging the FVF on shipping now to help lower shipping costs. SURE, they are !!!! I haven't been able to convince the post office that eBay wants us to lower their prices, have you? Just kidding !
Because of this hold I now have after 8 years of being the 'dutiful', politically correct, nice seller who does all I can do to make my buyer's experiences good ones and with 8 years of not getting in bad graces with eBay or Paypal, I now find myself in the position of not being able to sell using Paypal as the method of payment. I have to have my money before 30 days passes. 21 plus 3 plus 4 for transfer to my checking. Almost 30, may as well be with weekends.
Sadly, eBay only allows "certain" electronic payment methods, and do you think probably they own all of them?? No longer can we offer any other method other than electronic and with eBay owning Paypal, we just are trying to stay open using all of the rules of the "monopoly larger than the telephone company ever thought to be" Seems like our country would not allow this kind of monopoly, but then eBay is "a private sales venue" only. SURE THEY ARE !!!!
Thanks for reading this. The 'facts' I have shown can be found in eBays "insurance policy like information". Just how many employees do you think it takes to dream up some of the things to chain us down more and more???
Now, do you think the eBay "advisor" is going to allow this to stay on here or will this seller be punished. Probably, since it seems I am in their sites now as a target. Too bad since this income has for a long time supplemented my income and now my SS. but no more. You watch, if I find another source for rec'g payment that is not owned by 'big brother', they will buy them.
