Error Code #10417 Your request could not be processed at this time?

lonta
Contributor
Contributor

I have a Visa debit card that I used to purchase an item 3 days ago with no problem, but there was just a small amount of money left on it, so I got another Visa debit card and added it on to my paypal account. Next, I purchased 2 more items on ebay and then I used the new Visa card to try to pay for my items because there wasnt enough money left on my old Visa card to make the purchase. Once I got to the confirm payment screen, it shows my address and general profile, but when I press the confirm payment button it says,

"You cannot use this credit card for this transaction. Please use another funding source. You will need to add and confirm your bank account. Once your bank account has been added and confirmed, you can continue this payment. Add your bank account information below."

Then I tried to purchase one item at a time and it said
"We were not able to process your payment. There has been a restriction placed on this account" I tried everything to resolve this problem with no luck at all. If anyone's experienced this problem, and has any suggestions or solutions, please reply. Thanks
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1,240 REPLIES 1,240

JasCad
New Community Member

Hello Andy,

 

I am having a similar problem. I can't purchase anything on ebay with my paypal account so Im not sure what to do. Did the problem get fixed with Ionta? Perhaps you can help me out too.

 

Thanks,

Jasmin

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MicahandTreva
New Community Member

it just happend to me too 

 

thanks

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barreto
New Community Member

I am having trouble with my account I get this error only when using my card on Paypal. Please help

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Disney_lover
New Community Member

i am having the same problem. i have money on the account but it wont let me pay. Please help

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gabby88
New Community Member

kateald
New Community Member

Hi

 

I am having the same problem and am waiting to pay for things on ebay

 

Please help

 

 

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krystyna81
New Community Member

HELP...I'm having the same issue trying to purchase my item I won....when is this going to be resolved???

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Lozanchez
Member
Member

I am having the same problem shopping on ebay. I am convcerned I may not receive my items in time due to my late payment.... I have triead it on different days and always get the same response!

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jonnywood
New Community Member

Hey Andy,

My account is also coming up with the same error code 😞

 

Kind Regards

 

Jonny

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temp201807301j
New Community Member

im having the same prob, how do i get around it??? pls help

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