Add/Update credit card link broke

[jimmol]

I am trying to add a credit card to my paypal account and when I click the either the Profile>Add or Edit credit card OR the  Profile>My Money>"Debit and Credit Cards" Update link it takes me to a page

which shows this message

"Sorry — your last action could not be completed

If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again."

Happens every time.

Anyone else have this problem? or is it just me?

[PMLambert · Accepted solution]

---

@jimmol wrote:

Thanks for the heads up, but...

I was able to add a card with the expiration dateto years from now. Now I get the error:

"Your credit or debit card has expired. Please update the expiration date for this card or use another card."

And it gets better. When I try to delete the one cancelled by the credit card company I get :

"You may not remove your funding source while an authorization is still pending."

Still Can't add my new card or delete my old one

SPEAKING OF SECURITY... when I tried to post this the following message came up:

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied

I had not HTML as you can see above, unless there was some invisible in the background...

---

jimmol -

based on your experience, maybe I WON'T add in a new card, just yet.

It's becoming more and more obvious that there's a virus, bug, breach, or bumble bee in the PayPal system.

Thank you for the new alert!

PML

[PMLambert]

Why, thank you for this update, mun! 

I will now attempt to add the card (shudder).

I'll report back with the outcome!

Hope I'll still be able to pay off my PayPal balance?!?!?

Thanks again.

---

@munjungkim wrote:

Hey PMLambert,

I just re-tried editing credit card info and it suddenly worked. I agree with you that paypal may be having security issues, but if you still wanna try editing, it might work now.

No action was taken to fix this - besides shuffling me from customer service to tech support, then to customer service to tech support and so forth - and it suddenly worked, so maybe underlying server problems have been fixed and it will work for everyone else.

P.S. Funny thing is that now I can't access my paypal card! How wonderful 🙂

---