Paypal orders not show up on sales dashboard

Angela_Merkel
Contributor
Contributor

Hi There, 

I'm using PayPal(standard) v3.11.6 with Prestashop 1.6.1.18 and all the sales from the past one week are not showing up on my sales dashboard. All the other orders processed through a different payment gateway are showing up on my dashboard perfectly. 

I have tried all the possible options/solutions available on the Prestashop Community and on other technical forums. 

The major issue is that I'm receiving payments through PayPal but the order is not showing on the dashboard, so I don't know which product I have to dispatch to a customer as I don't have the order details. 

The issue seems to be generated from PayPal side, so please help me on this regard. 

Thank you in advance.

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2 REPLIES 2

Haiku
Contributor
Contributor
I'm having the same problem. Orders processed through PayPal but no confirmation on the dashboard. The redirect I'm using in PayPal is. https//mysite/modules/paypalusa/validation?pps=1. Can you tell me if this is correct? Thanks.
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Haiku
Contributor
Contributor
I just fixed this. You need to enable IPN in PayPal and put the same URL notification. http://yoursite.com/modules/paypalusa/validation?pps=1 for the IPN as you do for the website redirect. It works...so frustrating.
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