Would you like to see Web PIN Changed?

[PayPal_Adrian]

Hello everyone!

We’re looking to change the way the Web PIN feature is labeled. Currently, we present this to you when you are already logged in, and then click on "Contact Us" and select "Call Us."  Your temporary Web PIN allows you to reach customer service quickly and securely when calling us by phone.  Not sure what this is?  See the image below:

Would you like to see the name of Web PIN changed? Please cast your vote in the poll on the right side of your screen for one of the listed options! 
 

If you would like to suggest a name that is not on the list, please vote "Other" in the poll and then post your suggestion on this thread. 

Thanks!

Adrian

[Hermi14]

Ticket Number or Ticket #

This implies both that it's a new code being issued but that it could also be re-used for the same issue, though--that may not be true.

[RedTieStore]

Single Use PIN

One Call PIN

Use Once ID

One Use ID

1 time PIN

1 use PIN

1 time ID

1 use ID.

[PayPal_Adrian]

Hermi14, RedTieStore, Sandypurins -

Thank you for your votes and suggestions!  I will make sure they are passed along.

Adrian

[sandypurins]

Customer Service PIN
Service PIN

[lizgrisham1990]

A nice one that is catchy would be,  Instant Support Pin:

Telling the audience that this is direct and you won't be transferred many times. 😉

[PayPal_Adrian]

Hi lizgrisham1990!  Thanks for the suggestion - I think we can all agree that no one prefers to be transferred!

Adrian

[CatPurry]

How about HELP Pin. That is what they are calling for... HELP.

[PayPal_Olivia]

Hi CatPurry, and welcome to the forums!

Thanks for the suggestion. We'll add that to the list!

Olivia

[PayPal_Adrian]

Hello everyone!

This poll is now closed.  Thank you all for your participation and your feedback, it is greatly appreciated!

Adrian