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supermanwanted
supermanwanted Contributor
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Question about the Community Chat

[ Edited ]

I'm new at this and can't seem to get into the watercooler deal to see what everyone is chatting about

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supermanwanted
supermanwanted Contributor
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Hello????? anyone there?

Just trying to get in the chat area to have my questions answered.  It said that over 4,000 peps were currently online so where are you guys?  could I be in the wrong spot?

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PayPal_Olivia
PayPal_Olivia Administrator
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Re: Hello????? anyone there?

Hi supermanwanted, and welcome to the forums!

 

It sounds like you're referring to our weekly Community Chat. That takes place every Wednesday, from 4-5 PM. At that time, members of our administrative team are on hand in real-time along with Community members, to answer questions or just shoot the breeze.

 

Even when the chat is offline, the Community is here. This is a member-to-member forum made up of PayPal customers just like you. Posting your questions will allow others to see them and offer their answers. Please keep in mind that the Community will not have access to your account information. They can offer general assistance only. Please make sure you're keeping personal information out of your posts for your safety and the safety of others.

 

If you find that you need direct and specific account-related assistance, you always have the option of contacting Customer Solutions. You can log into your PayPal account and click Contact Us at the bottom of the page, and select to call or email.

 

I hope this helps!

 

Olivia

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