why an error appears that the card is linked to another account when it`s not

Temp20240530
New Community Member

I had tried to link my Visa card with a PayPal account, but it was rejected. Then I tried to link it with another account, but it was rejected a second time, and then a problem began to appear that I could not link my card with any account because the card was linked to another account, despite this. It is incorrect and it was not linked in the first place. Therefore, I hope to solve the error and delete my card from your statement so that I can link my card without showing me the message “Your card is linked to another PayPal account.” I know the reason for the rejection of my card and I can solve the problem, but I do not know why an error appears that the card is linked to another account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240530 

 

Has to be a credit visa in your country.

You are only allowed x2 paypal accounts max and only then if x1 is personal and the other x1 is a business account.

If you can't add it at the moment clear your cookies/history etc and wait for 72 hours, failing that contact customer services.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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