Hello @roseline2,
Thanks for joining the PayPal Community! Congrats on your first post!
I understand you're trying to send Bitcoin to an external wallet, and I'm sorry to hear it's not going well. When sending cryptocurrency or any payments through PayPal, you'll always want to log in from one consistent device with your location services turned on. After that, clear your cache and cookies in your preferred browser. If you still can't send it after that, please allow 48 hours before your next attempt. After making the attempt, reach out to Customer Support if it also doesn't work. You can learn how to contact Customer Support on our Help Center here.
I hope you can send the Bitcoin soon!
- Meghan
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