negative balance

YasminaScanteie
New Community Member
So basically i ordered something that cost 129 euros and when they had to take money from my bank account i had insufficient funds. My bank account charged 5 euros for that, after 3 days or so Paypal tried to pay the item again (this time i had sufficient funds so the payment went through) so it was the 129 euros + the 5 euros. But somehow my paypal balance is -140,94 Euros. Why is it like this and how can i fix it?
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2 REPLIES 2

Mujahid7
PayPal Employee
PayPal Employee

Hi @YasminaScanteie 

 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear your account balance is negative and I know how concerning this could be. Here's how you resolve your negative balance

 

 If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. 

 

Good luck!  

- Mujahid 

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mybz
Member
Member
My gf (the sender) sent me money for my birthday,Uber Eats and for my little sister.
It was a large amount, bigger then any amount I’ve ever had, I told her this but she said it was fine so I listened, she sent me the money and it went through and I sent all the money to my bank which they allowed as well
A few weeks after, I was on my phone and I have a negative balance for all the money she’s ever sent me (nearly £400) and I filled out a resolution centre thing for all of the money.
Looking back at them, it might have been a refund request but she won’t do that.
I’ve sent proof and stuff like that
What should I do? I’m panicking?
I also searched online and apparently this harm my future with credit cards even tho it’s connected to my debit card
Please help, she just wanted to get me a few things for my birthday.
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