my debit card was attached and working now it is removed and not added

xLinLord
Contributor
Contributor

I used to have my bank added and I could receive my payments now my bank account is removed from paypal and I can't add it, I get an error

 

It used to work, I didn't even approve my bank. Since I don't know how to confirm, I made a random deposit and my bank account was removed. We're sorry when I try to add right now. We're not able to process your request right now. Please try again later. I get an error

 

 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@xLinLord 


As you haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately its hard for us to advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


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xLinLord
Contributor
Contributor

i live in belgium

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xLinLord
Contributor
Contributor

kernowlass
Esteemed Advisor
Esteemed Advisor

@xLinLord 


Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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xLinLord
Contributor
Contributor

ok i will try, if not i will write

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