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link my card

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jhon39
Contributor
Posted on

i had pay-pal account before and i close that account and i removed me debit card from it yesterday.

now i create a new account and I'm trying to link my debit card again they said you cant link the card because you had used this card for an other account. but that account is no longer available.

2 REPLIES 2

link my card

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PayPal_Celeste
Moderator

Hi @jhon39,

 

Thank you for visiting the Community Forums. I'm sorry to hear you have not been able to add the previous card to your new account. For further assistance with this, I'd recommend getting in touch with our customer support team by selecting Contact at the bottom of any PayPal page. 

 

Thanks,

 

- Celeste S. 

link my card

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kernowlass
Esteemed Advisor

@jhon39 

 

Before you try customer services allow 72 hours between removing and adding + clear cookies/cache and if no luck try another browser/device.


Advice is voluntary.
Kudos / Solution appreciated.

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