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michael11112
New Community Member
Posted on

gcash said that they dint recognize me.. but my paypal account and gcash have the same name and same verified

1 REPLY 1

help me

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PayPal_Ayesha
Moderator

Hello @michael11112,

 

Welcome to the community forum and thanks for posting!

 

I understand your concern about the issue that you're facing here. It seems like you're trying to link PayPal with Gcash. Please know that not only the name, all the other details such as contact info, address, phone number, etc should match with the information shared with Gcash. If there is any discrepancy, there could be any errors or won't be able to proceed further. I would recommend you cross-check the information and try again. If not, please reach out to Gcash Team.

 

Thanks,
Ayesha 
 

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