debit card glitch?

encry6t
New Community Member

 "This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method."

I remove the Visa card before I deleted my old account a month ago. And now, i can't add the card on my account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@encry6t 

 

See if customer services will link it for you?

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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