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cant link paypal account to google play (error OR-PPLEH-16)

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PrecureHunter
Contributor
Posted on

im getting this error when trying to link my two accounts

in my phone, i get this error, and in browser i only get the option to add a credit card to my paypal account (which i dont have, ive only used paypal while adding dollars without a credit card)

 

is this the problem? do i need to have a credit card added to be able to link my two accounts?

9 REPLIES 9

cant link paypal account to google play (error OR-PPLEH-16)

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PayPal_Michael
Moderator

Hello, PrecureHunter. Welcome to the PayPal Community!

 

In order to best determine if you're able to add your PayPal account as a funding method on Google Pay, it's necessary to ask you to call Customer Service. Some of the requirements involved include a confirmed email address and a confirmed phone number on your PayPal account. You can check on those things by logging on and reviewing your Profile.

 

However, other requirements would need to be checked by a Representative, and it may be necessary to update settings in your account. Also, while PayPal has been adding the ability to link PayPal and Google Pay accounts, it's possible this feature has not yet been rolled out to customers in Chile. The best approach is to call the Customer Service Center in your region and speak with a Representative.

 

To see the phone number for the Center in your region, please log on to your PayPal account, click Contact Us at the bottom of the page, and then click Call Us. I hope this is helpful. Thanks for your patience during this time.

 

Sincerely,

 

Michael

PayPal_Michael

cant link paypal account to google play (error OR-PPLEH-16)

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Byfrank64
New Community Member

i have same problem when i gonna bought something i can't because that error says this option don't disponible for your country.

 

plis i need help.

cant link paypal account to google play (error OR-PPLEH-16)

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Nischal9900
New Community Member
I want to login with playpoints but error

cant link paypal account to google play (error OR-PPLEH-16)

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sabme
New Community Member
i cant link my paypal to goole pay

cant link paypal account to google play (error OR-PPLEH-16)

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Corinne_Prevost
Contributor
Sa serais mieux avec un mot de passe car moi sa marche pas

cant link paypal account to google play (error OR-PPLEH-16)

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leroykendall
New Community Member

Hi.

I was not able link my PayPal account to Google Play account with the same error "OR-PPLEH-16" because of a country.

What is wrong with my country?

Regards.

cant link paypal account to google play (error OR-PPLEH-16)

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PayPal_JonK
Moderator

Hello @leroykendall

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues linking your PayPal and Google Play accounts. As PayPal's services are based country-specific, not all services may be offered in every single country. Can you share your country with us so we can see if the option to use Google Play is available in your locale?

 

Thanks!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

cant link paypal account to google play (error OR-PPLEH-16)

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Karmatamng
Contributor
I want to add PayPal account in google play store but I can't login when I try [OR-PPLEH-16]er

cant link paypal account to google play (error OR-PPLEH-16)

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Mahedi3
Contributor
I can't link my PayPal in Google play store account

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