cannot remove disposed card "Your credit card has been declined by PayPal"

ArikV
Contributor
Contributor
"Your credit card has been declined by PayPal " Trying to remove an old card and getting this message
Login to Me Too
2 REPLIES 2

kiran55
PayPal Employee
PayPal Employee

Hi @ArikV ,

 

Thanks for posting in Community!

I am sorry to know that your card is getting declined while you try to link it. I can understand this can be frustrating. Please refresh and see once or log out from the application and then see. It sometimes gets linked already and then gives this error. Or I would suggest you to please try after 24-48 hours in a different browser after clearing cookies and caches from your system. There are sometimes technical glitches that block the attempt temporarily. If you are still not able to fix this, I will suggest you contact us. You can find the number to reach us by going to the PayPal website, scrolling to the bottom of the page and selecting Contact, then clicking the Call Us option. 

I hope this information helps!

Kiran

 

 

Login to Me Too

ArikV
Contributor
Contributor

Hi,

 

I'm trying to remove this card not link it or pay using it (as it's destroyed and a new one was added to my Paypal account).

UPDATE: tried again today an managed to remove it so all good.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.