Why can't i buy crypto on my account i keep getting error messages
Bookerman1
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Posted on
Dec-21-2023
12:58 PM
Why can't I buy crypto on my account I keep getting error messages
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Other Instruments & Wallets
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Dec-26-2023
10:46 AM
Hello @Bookerman1,
Thanks for joining the PayPal Community!
I understand you're unable to purchase crypto, and I'm sorry to hear that. I suggest checking out this Help Center article to learn about some common declined payment troubleshooting steps. When making a purchase, I recommend always using one consistent device with your location services turned on. If you receive errors back to back, allowing 48 hours before your next attempt can sometimes help reset the System. If that doesn't work, please reach out to Customer Support by selecting 'Contact' at the bottom of any PayPal page.
I hope you can purchase crypto soon!
- Meghan
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