Why can't I delete the old card? I remember I lost it a long time ago.
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Hello. Why can't I delete the old card, I remember I lost it a long time ago. Now they are asking me to confirm it, and I don't even remember the bank of this card
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Hello @Nickj7,
Welcome! I'm sorry to hear you've run into some issues removing an old card from your account. I can understand how concerning this can be. Have you checked to see if it's a preferred funding source for a Billing Agreement or Pre-Approved Payment? If it is, you may need to remove it there first before it can be removed in your Wallet. If you don't see it as a preferred funding source, I'd recommend reaching out to our Customer Support teams for assistance.
Good luck!
- Jon K
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